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The relationship of perceived value, customer satisfaction and brand. The current financial crisis has spread around the world and no consumer has stayed untouched. Masters thesis, University Malaysia Sabah. and brand loyalty. Furthermore, customer satisfaction has snificant with brand loyalty.
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Brand Loyalty The Case of Telekom Malaysia TM - eTheses The purpose of this study is to examine the relationship of perceived value, customer satisfaction and brand loyalty in the context of smartphone. Malaysia TM. Lazan, Ahmad Najib 2012 Brand Loyalty The Case of Telekom Malaysia TM. Masters thesis, Universiti Utara Malaysia.
Customer loyalty and customer loyalty Brand loyalty is the main thing in an organization that leads by customer satisfaction toward products and services offer. Customer loyalty presents a paradox. Many see it as primarily an attitude‐based phenomenon that can be influenced snificantly by customer relationship
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